Upload documents, paste your website address, or type in your knowledge directly. The AI reads everything and uses it to answer customer questions accurately, in your own words.
Stop answering the same questions every day
Most small businesses spend hours answering the same customer questions—pricing, availability, policies, bookings.
Pensieve handles those conversations automatically using your own business knowledge.
So you can focus on running your business instead of repeating yourself.
Designed for modern support teams
How it works
Get your AI assistant live in minutes
Connect your business content
Upload documents, paste your website, or add FAQs. Pensieve uses your real data to power responses.
Customize your assistant
Match your brand voice, set behavior, and control how it captures leads or hands off to humans.
Go live instantly
Add one line of code to your site and start answering customer questions immediately.
Features
What Pensieve does for your business
Built for teams that want fewer repetitive support tasks and faster customer responses.
Answer repetitive customer questions automatically
Your AI responds using your website, documents, and FAQs—no generic answers.
Capture leads while you sleep
Collect emails, phone numbers, and inquiries during conversations automatically.
Step in only when it matters
Let AI handle most conversations and route complex ones to your team.
See every conversation and lead
Track what customers ask and how your assistant performs.
Serve customers in any language
Automatically respond in your customers’ preferred language.
Book appointments automatically
Visitors book, cancel, and reschedule appointments directly in chat. Powered by your Cal.com calendar — no double-entry, no redirects.
Embeds anywhere
One line of code and you're live. Compatible with any website builder or platform — no developer needed.
Answers you can trust
Unlike generic AI chatbots, Pensieve responds using your actual business content.
No made-up answers. No guessing. Just responses grounded in your data.
Always-on support
Be there for customers around the clock — automatically.
Your AI assistant works nights, weekends, and public holidays. Every visitor gets an instant, accurate answer based on your own content — no waits, no missed opportunities.
- ✓Fast responses for common customer questions
- ✓Grounded in your own project content
- ✓Handles multiple conversations in parallel
Lead captured
Lead capture
Turn every visitor into a lead — automatically.
While you rest, your AI qualifies visitors, collects contact details, and stores leads in your dashboard for follow-up. No more missed enquiries overnight.
Start Answering Customer Questions →Pricing
Simple pricing. No surprises.
No hidden fees. Scale as your conversations grow.
FAQ
Questions before you launch?
Everything teams usually ask before they go live. If you still need help, our support team responds fast.
Copy one line of code and paste it into your website. We offer dedicated guides and integrations for WordPress, Shopify, React, Next.js, Vue, and plain HTML — no backend developer needed.
Yes — set the name, brand colours, icon, greeting message, and tone of voice, all from your dashboard. No code required.
You can enable live human handoff in project settings. During support hours, visitors can be connected to an agent; outside hours, the flow can switch to lead capture for follow-up.
Yes. Data is scoped to your project with access controls, and infrastructure protections are applied in transit and at rest. For security and compliance details, contact support.
The free plan includes everything you need to begin — no credit card required. See the pricing section above for exact limits.
Responses follow your configured model capabilities and content quality. In practice, teams use it for major global languages and validate outputs for their audience.
Absolutely. You can configure lead fields (for example name and email), review captured leads in your dashboard, and export them as CSV.
Most content is processed quickly, while larger or more complex sources can take longer. You can track document processing status directly in the dashboard.
Works with any platform
Use cases
Built for small businesses that handle customer questions daily
Whether you run an online store or a service business, Pensieve helps you respond faster and convert more customers.
E-commerce
Answer product questions, check order status, guide customers to the right item, and recover abandoned carts — all without hiring extra support staff.
Service businesses
Qualify leads, answer service questions, and capture consultation requests so your team can focus on delivery work.
Restaurants & Hospitality
Help guests with menu details, hours, allergen information, and contact enquiries while your team is offline.
Healthcare & Wellness
Share non-clinical service information, clinic procedures, and intake guidance with clear, consistent answers.
Education & Coaching
Enrol prospective students, answer questions about your courses, and support existing learners — without your team answering the same emails all day.
SaaS & Tech Products
Turn your help docs into an instant support assistant. Reduce tickets, onboard users faster, and keep your team focused on product work.
Security & Privacy
Your data stays yours. Always.
Security claims on this page are intentionally conservative and limited to controls active in the product today.
Encrypted transport & storage
Data protection is handled through managed infrastructure controls across transit and storage layers.
Project-scoped access
API routes enforce ownership checks so project resources stay scoped to authorized users.
Compliance posture
Teams can request security and compliance details through support during evaluation.
Policy transparency
Data-handling commitments are reviewed internally before being promoted as shipped guarantees.
Stop missing customer questions. Start answering instantly.
Set up your AI assistant in minutes and let it handle customer conversations for you—24/7.
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